fotomoto is not what it used to be

Posted by on Nov 26, 2011 in Letters | 5 Comments

It is now rather few years I was using fotomoto for selling my images. Those few years ago when I had problem and I wrote email to fotomoto i get reaction in less than hour. Eventually any problem was solved in few days. They created special JavaScript only for me, explained a lot things i missed. I wrote about them few times. I also wrote review on print quality from fotomoto.

Well few days ago I was tryin to setup new site where I planned to use fotomoto for producing and reseling postcards based on my photographs. I have selected and bough wonderful template theme for new site and installed fotomoto plugin. As expected there were some problems, but I counted on super support from fotomoto.

Not this time! Initial reaction was swift as before, but after few emails no solution and for last four days no answer, no reaction. It is sad, when good things die. RIP fotomoto.

 

5 Comments

  1. Fotomoto
    Sat, 26. November , 2011

    Hi,

    It’s one of the very few holidays in the US that no one works: Thanksgiving! We are not working from Thursday to Sunday. Fotomoto’s support team will get back to you on Monday.

    Best,

    –Fotomoto

    Reply
  2. richo
    Sat, 26. November , 2011

    Thank you for letting me know. If you took trouble to comment back to me, maybe it is not lost ;-) Thanks!

    Reply
  3. patrick dinneen
    Thu, 1. December , 2011

    thanks for this article. I read similar by article by Beckermanphoto- http://lacorbeau.visibli.com/share/rDcREH

    Could you recommend me any solution that’ll add buy print button to all my photos BUT where I process the order and posting?
    thanks,
    Pa

    Reply
  4. richo
    Thu, 1. December , 2011

    Patrick, I think you should look into the PayPal, they offer buy button, with complete payment processing and shopping cart. Look at their pages and search for “Website Payments” in Merchant Services

    Reply
  5. richo
    Tue, 6. December , 2011

    OK, nothing has turn really the way I expected, maybe I just expect too much. Anyway…

    Reply

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