I wanted my Nikon F100 to be cleaned

Posted by on Apr 18, 2007 in Letters | 4 Comments

I have feeling that viewfinder of my Nikon F100 needs some cleaning. The contrast is not the best in it and I feel it is bit DIM. So I wrote e-mail to Nikon Service point in The Netherlands. They reply very fast and even in English. (I do speak Dutch, but writing is still a bit problem for me).

On my surprise, they seems to not read my email. So I explain again what I like to do and they again answer in short time. But again I have feeling like they do not want to do anything for me, even not read my email. Or simple they just did not understand. I am attaching our email conversation. But I have no idea what should I do. Any suggestions?

Maybe I simply need to find some other Nikon F100 around and compare the viewfinders.

—–
richo:
Dear Sir, please excuse me writing in English, but my written Dutch skill are not on necessary level.

I would like to ask you about the price for cleaning my Nikon F100. Especially I have feeling that viewfinder could be improved by cleaning.

I found on your web site only prices for digital cameras.

Thank you for your kind answer.

—–
Nikon Service:
Dear sir,

We don’t have specially prices for cleaning a camera. The website tells you only about cleaning a CCD (sensor) of a digital camera.
Why does the camera need to be cleaned?

—–
richo:
Well I use camera every day and it has already few years and there is
dust inside of film chamber, I could clean that myself as I always do, but I have feeling that viewfinder is very cloudy. I believe it needs to be cleaned.

What kind of regular service do you do for F100 SLR?

Thank you for your kind answer

—–
Nikon Service:
If there are no problems with the F100 there’s no need to let it cleaned

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4 Comments

  1. Jacco
    Thu, 19. April , 2007

    Hm, crazy… “If there are no problems with the F100 there’s no need to let it cleaned.”

    But you are telling them that you HAVE a problem! You WANT to pay for it!

    I guess they just don’t want to do it.

    Find a good hobbyist that can do the cleaning for you. Must be someone on fotoapparatuur.nl or apug.org or ebay or whatever who does that. If Nikon doesn’t want to do it, it’s their problem. Crazy, but the Dutch sayin “the customer is king” is a loooong way behind us, it seems.

    Reply
  2. richo
    Thu, 19. April , 2007

    Jacco,

    thanks for your comment.

    Yesterday I have got one last email from them saying that they can’t say how much it will cost, but in any way, even if they do nothing, they will charge 36 euro handling.

    I checked new B type focus screen costs 32 euro.
    What I also did was that I inspected mine yesterday and it seems to be quite clean. I did few other cleaning with my camera including removable viewfinder window. And I think it is not that bad. Before I do anything more I will search for some other Nikon F100 and will compare.

    Reply
  3. Dirk
    Thu, 19. April , 2007

    Sounds like two non-native English speakers having two different conversations. Try finding a good camera repair shop who can do it. There is no need to go to the manufacturer.

    Reply
  4. richo
    Thu, 19. April , 2007

    Dirk,

    thanks but it is not possible to do around here, there is nobody who cares about analog stuff. Maybe in Amsterdam but it is a bit far for me. I cleaned it myself a bit and need to find somebody close to my place with F100 and just compare. Maybe it is only me.

    Reply

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