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Quality of fotomoto prints

by Richard Vanek
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Dear friend,

some days ago I wrote that I have ordered my own prints from fotomoto using this web. In a mean time, about two days ago, they have arrived. In the same time, while I was waiting for prints to arrive, I have done extensive testing and tweaking of fotomoto. I did this together with support and development guys from fotomoto. I am pleased to say, that every request I had they taken seriously and reacted very promptly. Everything was done to my full satisfaction. Event fotomoto script was adjusted to work with my slimbox (light-box clone). Possibility to add extra print version of image and some more little tweak were done on script. This is exceptional dedication!
I am really happy with this. This is for me the most important thing. Nobody is standardized and each customer likes things a little differently. I am really glad that fotomoto is listening to their customer carefully and not only that, they also act for customers.

View on package

I have ordered three A4 sized prints of the same images on three different sort of papers. One A3 sized print on Luster surface paper. One postcard and one note card with envelope. Cards have arrived from different producer in separate package. This is already indicated when you check your shopping chart. The prints have arrived perfectly packed as you can see on the following images. What is very nice is that the package can be nicely closed and used for further transport. So if you order more prints and you need to move them from home to some other place, you can perfectly reuse the packing.

Opened package

Detail view on package's inside

When you open the package, prints are in the transparent plastic between two rather thick cartons. Excellent protection.

Prints are placed in a transparent plastic

When ordering print from me made by fotomoto you can choose three different type of paper:

  • Luster, this is very similar to surface of Epson Semigloss paper I am using for my prints. I prefer this type, as I saw on my test print it gets the darkest black and it best reflects the tone of the image.
  • Glossy, very shiny image. Like the super glossy paper you have for your ink-jet printer. Fingers leave marks and light reflects very easily from this paper. Tone of the image is shifted to the purple a bit.
  • Metallic, is very strange paper. When I saw it first, it felt like there is a layer of motor oil on the image. That kind of transparent, little bluish layer on top. It creates feels of dept, similar to those 3D stickers, but image doesn’t change :-) . This is very nonstandard paper. Tone is a bit to the blue.

Same shot produced on different papers.

The bigger A3 sized print was printed on Lustre paper. I am very satisfied with this image. You can compare it, well it actually is, the pro photo print. I have no idea on which machine it is printed. I also understood from fotomoto information,images are not always printed in the same lab. But you can always return image and get new print, if the print has very bad quality. For this I would suggest to read fotomoto pages where all is explained.
From my own experience print feels almost exactly like my print from ink-jet done on Epson Semi Glossy paper, with same thickness, and touch of less dept in blacks, which is not terrible at all. So do not expect thick Cotton Rag print. They use Kodak Endura C-prints – Chromogenic color print. These sort of prints are also called Lambda print if the exposure is done digitally using RGB LED diodes in machines like Durst Lambda.

I have also order one postcard and one note card with envelop. They arrived from different location. Paper thickness is what would would expect from postcard. Neutrality of the image was better than on prints, but there was some kind of patter on the print itself. It feel like some kind of texture was light on the image itself. I hope this is only on this one print. In case I would order more and they would all come like this I would request replacement. I am planning to order our own x-mass cards base on my images. I will report you back when they arrive.

At the end I would like to repeat that I am satisfied with print quality, delivery and packing. Extremely satisfied with support from fotomoto and to you my potential customer I can only suggest try it yourself. The print prices are, I believe, in good level, certainly better than I can get here in my local lab. The prints are shipped from USA so for most of my customer (90%) will be shipping very very low. To Europe I payed for 12×16″ print some € 13;- Prints where printed and shipped in 3 days and the way from USA to my home took seven days.

I am planning to put all my images from all project for sale in coming few days and I also prepare special set of Christmas images, which you can use for cards.
If you do order prints or cards from my web page, I would appreciate very much if you do share with me your experience with fotomoto.

 
All published work © 1997-2010 Richard Vanek